Contact: Dan@GroovyGeckos.com                                               

Terms

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Making a Purchase        

Please E-mail us with the number and desciption of any animal(s) you may be interested in, and we will go from there.

Dan@GroovyGeckos.com

Linda@GroovyGeckos.com                   

Info@GroovyGeckos.com

Sales@GroovyGeckos.com


Sexing

Geckos are temp-sexed and are guaranteed to be of said sex if known. Young temp-sexed animals cannot be 100% guaranteed, but we will try to work with you if sexing is later found incorrect 

Deposits 

Geckos can be placed on hold w/ 25% non-refundable deposit. Please, consider your purchase, and place deposits if you are serious only

LIVE ARRIVAL & SATISFACTION GUARANTEED

Shipping is included in price unless noted, and is paid for by the customer. Our live guarantee does not cover shipper errors and does not cover temperatures above 90 or below 40 but we will always do our best to ship during fair weather and pack shipments accordingly. You must accept and sign for package on the first delivery attempt or the live guarantee will be void

If there should be some problem or you are not satisfied with your gecko/s upon arrival  or within a 24hr. period after arrival, we need be contacted immediately  within this timeframe w/ description and/or picture.  We will ask that  you return any unsatisfactory purchase, or d.o.a. for refund or exchange purposes   

All of  our/your soon-to-be geckos will be at least 6-8 weeks old (8-10 weeks min. for fat-tails), well started, 100 % healthy, and feeding  well at time  of shipping.  

Your new gecko/s will be shipped in a new insulated box w/ hot or cold pack as needed. Next-day shipping will be the only method  used. We will only ship on Mondays and Tuesdays in most cases, please let us know if this does not work for you  for occasional Wednesday shipping. We use UPS, and they normally will deliver before 10:30 AM

Contact Us upon delivery

Just had a customer not even give me the courtesy to let me know my animals had arrived safely, so I am adding this to our terms. You MUST contact us ASAP when your animal/s arrive, Thank You

Cold  Weather instructions

It is possible for a Leopard Gecko to enter brumation if 'cooled' during shipping. In this case an animal can be motionless,  and appear sick or dead. This is NOT the case, and they will then need to be SLOWLY warmed to room temperature, for a few hours BEFORE being added to a warm enclosure.       

               Thank you for reading, Linda & Dan